Comcast email troubles continue

Once again, Comcast is having issues with their email service. They are in the middle of transitioning their existing email system to a new system called SmartZone. In the course of this transition, they have had several email outages and service disruptions. I personally have fielded several support calls from customers whose email suddenly stopped working; upon calling Comcast, I was informed that their email server address had changed… of course there was no notice whatsoever from Comcast. It seems that this time, however, they have really made a mess of things. As of last night, a community forum discussion on Comcast’s website had approximately 419 responses regarding email and webmail being completely down yesterday. Another site that I follow had about 46 responses to a story yesterday about the Comcast email problem. So if you are experiencing problems accessing your Comcast email at all this week, you are not alone. Unfortunately it seems that there is not much anyone can do except wait for Comcast to “fix” the issue. Verizon’s FIOS is looking very tempting at this point…